Registration and Information Desk
The registration and information desk will open 45 minutes prior to the beginning of the first class at any program (unless otherwise noted in the event flyer).

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Sales Floor
The doors to the Sales Floor at Marshall Salon Services Events will open no more than 30 minutes prior to the beginning of the first class. You admittance badge, bracelet, etc will be need to be shown either at the door to the selling area, or prior to any purchases made at each booth.

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Payment Methods
Marshall Salon Services accepts Cash, Check, Credit Card and Marshall’s Charge for purchases at events. Please be prepared to show identification for all purchases made with Check or Credit Card. If you would like to make purchases on your Marshall’s Account please see your Marshall’s Sales Consultant prior to the program for a charge card. All of the following guidelines must be met in order to allow you to charge to your Marshall’s Account at any Marshall Event.
*Account must be established as Charge Account (not COD) that has been activated for over 1 year.
*Account must not have an outstanding balance over 59 days.
*Average days to pay your bill must be less than 60 days.
*If a Salon has multiple accounts, all accounts must be within terms to receive charging privileges on any account.

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Admittance
By purchasing a ticket to a Marshall Salon Services you have access to all classrooms (not including special add on events (hands-on,etc that require a special ticket) and the sales galleries. Your ticket will be delivered to you 2-3 weeks prior to the event by either your Marshall’s Sales Consultant or the US Postal Service, if you do not have Sales Consultant. Once you arrive at the event you will need to trade in your ticket for your admittance badge. Only the badge will allow you access to the event. Please have it visible at all times while on the show floor.

If you forget your ticket please come to the Marshall’s Registration Desk. You will be provided with a replacement ticket at the price of $150.00. Once you return your original ticket to Marshall Salon Services the additional fee will be credited from your account. You will have up to 20 days after the event to return your original ticket.

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CEU Information
Marshall Salon Services provides Continuing Education Hours at Expressions, Elevations, Evolutions and Premier Encounter. Please bring your CEU forms to any of the Marshall Registration Desk to have your forms initialed prior to leaving the program. Your form can only be initialed upon you final departure from the program Forms must be initialed to be valid. Hours will be adjusted for early departure or late arrival. All forms must be turned in within 45 minutes of the end of the final class at any program. Any forms turned in after that will not be accepted. Please bring your Professional License with you and have it readily available at all times. Forms cannot be accepted without a valid Professional License Number. For your own safety Social Security Numbers will not be accepted.

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Safety Procedures
Due to safety reasons, strollers will not be allowed at any Marshall Event, in the classrooms or in the selling areas. In order to maintain a professional and safe environment, children under the age of 13 cannot be allowed into Marshall’s Educational Events; this includes the selling floor and the classrooms. All attendees, regardless of age, are required to purchase a ticket for admittance to any event, this includes spouses. If you are seen at a Marshall’s Event with a child under the age of 13 you will kindly be asked to leave the area of the program until you are able to find proper care for your child.

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Cancellation Policy
Cancellations received up thru 7 days prior to an event are refundable, minus a $10 registration service charge. Cancellations received from 6 days prior to the day before an event, are responsible for 50% of the event ticket fee. Please note that if you do not cancel your ticket prior to an event and do not attend the program your ticket is Non-Refundable and Non-Returnable.

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Bag Check
Shopping Bags will be able to be checked at certain events, during the sales floor hours at the event. Marshall Salon Services is not responsible for any products or items not picked by the close of a program. The following programs have Bag Check, Expressions, Premier Encounter and Elevations. All other events are at the discretion of Marshall Salon Services

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Special Needs
If you require special assistance at any event please contact Marshall Salon Services Education Department at 1-800-892-9582 ext 335 no later than 3 weeks prior to an event so we can make arrangements to suit your needs. Marshall Salon Services cannot guarantee that special assistance will be available if your request is made less than three weeks prior.

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Disclaimer
Marshall Salon Services reserves the right to change any details of any event. This includes, but is not limited to class times, class formats, artist roster, and class locations.